SHIPPING POLICY
OVERVIEW
These shipping policies contain terms and conditions in regard to standard shipping, freight shipping, local pick-up, combined shipping, and estimated lead times. These policies govern shipping for the sales of all products on this site. These policies do not govern shipping policies for returned items. Please review our return policy for return shipping information.
If you would like an item shipped using a different method than the one provided in the auction please contact Bohl Crane, Inc. before completing a purchase. We want to work with you to help minimize shipping costs and satisfy your needs as our customer.
Please note that orders will not ship until all product, tax, and shipping expenses are paid in full.
UPS AND USPS SHIPPING
We only ship to the 48 Contiguous United States. All shipping is paid by the buyer. We do not ship on weekends or holidays.
All items under 150 lbs are shipped via United Parcel Service (UPS) or United States Postal Service (USPS) depending on the item. UPS and USPS shipping prices are based upon standard shipping costs. There will be no refunds for refused shipments. Any returned shipments will be paid for by you the buyer. We do not ship to P.O. Boxes. We do not ship internationally. If special shipping services are needed please contact us prior to purchasing/bidding on the item.
FREIGHT
We only ship to the 48 Contiguous United States. All shipping costs are paid by the buyer. We do not ship on weekends or holidays. We do not ship to P.O. Boxes.
Items over UPS and USPS weight and size restrictions will be sent via freight. You the buyer are responsible for the freight charge, unloading freight and/or picking up freight at terminal if possible. There will be no refunds for refused shipments. Any returned shipments will be paid for by the buyer. If special shipping services are needed please contact Bohl Crane prior to purchasing the item. We will work with you in trying to find the most cost effective way of shipping.
If freight is being shipped to a residential location additional fees will apply. Depending on the residential location we may not be able to supply freight services direct to the destination and shipments may be required to be picked up at the shipping terminal. Customers are responsible for providing their own unloading equipment. Liftgate services are available through the freight carrier at an additional fee.
Any Item shipped via freight cannot be purchased until at least one email has been exchanged between Bohl Crane, Inc. and you the buyer. We require verbal or email confirmation of the freight address, phone number, hours of operation and the price you the buyer will be paying to have the item freighted.
All freight estimates supplied by Bohl Crane Inc. are created based off standard freight services unless otherwise noted. Additional charges may be applied after shipping is complete if non-standard services are required to complete freight shipments. Non-standard freight services include but is not limited to, arrival notification, appointments, lift gate services, hazardous material, residential/non-commercial delivery, self storage delivery, construction site delivery, mine/ski location delivery, over length article fees and food grade protection.
You the buyer have the option to use your own freight carrier for orders requiring freight shipping services. If you wish to have the item shipped using your own freight carrier you must provide the name of the carrier as well as the collect number.
Bohl Crane, Inc. will not be held responsible for any items damaged during pick-up or shipping when the buyer arranges pick-up or shipping of an order. Bohl Crane, Inc. will also not be held responsible for any items lost or not delivered when the buyer arranges pick-up or shipping of an order.
LEAD TIME & DROP SHIPPING
Delivery of drop shipped items vary as they are new items that ship direct from different manufacturing facilities. It may take longer to fabricate and ship these products. The table below displays the typical lead time for drop shipped products. It is intended to be used as a guide in gauging lead time and does not precisely forecast said lead time. Lead times may vary and is determined by a variety of factors. Please contact Bohl Crane, Inc. for product availability and more precise lead time information.
If ordering a quantity greater than one, lead time may increase.
| MANUFACTURER | PRODUCT | TYPICAL LEAD TIME |
|---|---|---|
| Gorbel | Jib Cranes (See exceptions below) | 5 - 10 Working Days |
| Full Cantilever Jibs | 15 - 20 Working Days | |
| Pivot Pro Jibs | 15 - 20 Working Days | |
| Gantry Cranes | 5 - 10 Working Days | |
| Bridge Cranes | 5 - 10 Working Days | |
| Harrington | Hoists | 3 - 5 Working Days |
| Manual Hoists | 3 - 5 Working Days | |
| Trolleys | 1 - 3 Working Days | |
| End Trucks | 2 - 3 Working Weeks | |
| R&M | Complete QX Crane Packages | 3 - 4 Working Weeks |
| SX Hoists | 1.5 - 8 Working Weeks | |
| LK Hoists | 5 - 6 Working Days | |
| RPT Trolleys | 5 - 6 Working Days | |
| Columbus McKinnon | EC Hoists | 5 Working Days |
| JLC Hoists | 1 - 2 Working Days | |
| Lodestar Hoists (Single Speed) | 2 Working Days | |
| Lodestar Hoists (VFD) | 6 Working Days | |
| Valustar Hoists | 2 Working Days | |
| Shopstar Hoists | 2 Working Days | |
| Man Guard Hoists | 3 Working Days | |
| Shophoist Hoists | 3 Working Days | |
| EMC Hoists | 5 Working Days | |
| UT Trolleys (Push) | 1 Working Day | |
| UT Trolleys (Motorized) | 5 Working Days | |
| CBTP & CBTG Trolleys | 1 Working Day | |
| CTP Trolleys | 1 Working Day | |
| PT Trolleys | 3 Working Days | |
| 635 Trolleys | 2 Working Days | |
| 632 & 633 Series Trolleys | 2 Working Days | |
| Hurricane 360 Hoists | 1 Working Day | |
| 622 Series Hoists | 1 Working Day | |
| 602 & 603 Lever Hoists | 1 Working Day | |
| Beam Clamps | 1 Working Day | |
| Conductix | Pendants | 1 - 3 Working Days |
| Festoon Kits | 1 - 3 Working Days | |
| Electrical Cable & Air Hose | 1 - 3 Working Days | |
| All Other Products | Please contact Bohl Crane | |
| Magnetek | Pendants | 1 - 3 Working Days |
| Controller Kits | 3 - 5 Working Days | |
| Capital Safety | Harnesses | 1 - 10 Working Days |
| Lanyards | 1 - 10 Working Days |
LOCAL PICK-UP
If the item being purchased is labeled as "Local pick-up only" we will not ship the item. You the buyer must make all arrangements to pick-up the item from our Toledo location. You the buyer are responsible for all costs associated with picking up the item.
COMBINED SHIPPING
We offer combined shipping to help minimize shipping costs. Due to the size of the items being sold, to accurately calculate shipping, combined shipping cost will be determined on a case by case basis. If you the buyer are purchasing more than one item from the same location and request combined shipping please allow us to send an updated invoice with the new accurate shipping information before you send payment.
You will receive an updated invoice the day of the purchases as long as the purchases are made before 3:00 pm EST. If the purchases are made past this time you will receive an updated invoice the following day. If purchases are made on a weekend or holiday you will receive an updated invoice the next following business day.
HOLDING COSTS
Bohl Crane, Inc. may hold/delay shipments or deliveries until the necessary invoices have been paid in whole; as Bohl Crane, Inc. has no obligation to perform any service or release goods until payment has been made.
Shipments may also be held/delayed at the buyers request for up to 5 days after the original scheduled shipment date free of charge.
for any reason the shipment is held/delayed past these 5 days you the buyer will be responsible for any reasonable holding costs in its entirety incurred by Bohl Crane, Inc.
OBSERVED HOLIDAYS
We at Bohl Crane, Inc. observe certain holidays in which we close our facilities. Below is a list of all Bohl Crane, Inc. observed holidays. Observed holidays do not count as business days. Products will not ship on the days listed below. Observed holidays may alter lead time and handling time.
- New Year's Day (2 days)
- Memorial Day
- 4th of July
- Labor Day
- Thanksgiving Day (2 days)
- Christmas Day (2 days)
BOHL CRANE QUICK SHIP PROGRAM
Only products that are clearly listed as Quick Ship products are eligible for expedited shipping.
Products listed as part of our Quick Ship Program are not guaranteed to be in-stock at the time of order. We at Bohl Crane, Inc. do our best to keep a reputable amount of these products on-hand to meet expedited delivery demand times; however, sometimes high demand can result in lower inventory levels. You the buyer are responsible for contacting the seller, Bohl Crane, Inc. to verify current Quick Ship stock inventory.
If a purchased Quick Ship product is in-stock, it is eligible for same-day shipping providing you, the buyer, have paid for the order in full including all material and freight costs before 12:00 PM EST, Monday-Friday. The estimated time of arrival for an order depends on the shipping method selected after checkout.
If a Quick Ship order is completed and paid in full on a weekend or a holiday the order will not qualify for same-day shipping. These orders will be processed and shipped the following business day.
All items within an order must be clearly labeled as Quick Ship for the order to qualify for any expedited shipping. We do not offer partial shipments. If a Quick Ship item is purchased on the same order as any items that are not included in the Quick Ship Program expedited shipping may not be available for the order and extended lead times may be applied.
All freight policies apply to Quick Ship Program items.